Skip to content
Sign inRequest early access

Objection handling training you do out loud

Reading a list of rebuttals is not objection handling training. Ebbing's personas raise price, timing, a competitor and the boss who has to sign off, in a real voice, and score how you respond.

Request early access

Second call: the price is too high, rep 3

Listening to you

Dana Whitfield

VP of Marketing

0:04 so farUp to 10:00

What has been said

    You are scored on

    Stays steady under pushback. Asks before defending. Holds price without discounting.

    End and get my score

    Why the rebuttal sheet does not work

    • Knowing the answer is not saying it

      Everyone can recite the response to a price objection. Fewer can say it calmly when a buyer has just said it is twice what they pay now.

    • Real objections arrive without warning

      They come mid-sentence, in the buyer's words, not in the order on the sheet.

    • The practice partner lets it go

      A colleague playing the buyer accepts the first answer. A real buyer asks again.

    Pushback that holds until you earn it

    Your rubrics, your personas and your real calls, so the practice matches the job.

    • Objections in a real voice

      Each persona has concerns they will raise and things they keep back unless asked well. They do not fold on the first answer.

      Dana is speaking

      Dana Whitfield

      VP of Marketing

      3:12 so farUp to 10:00
      “I will be straight with you. This is about twice what we pay now.”

    • Scored on how you responded

      A level for staying steady, for asking before defending, and for holding price. Your rubric, your words for what good looks like.

      Scored against Handling objections
      • Stays steady under pushback
      • Asks before defending
      • Holds price without discounting

    • Check it against real calls

      Upload the transcript of a real call and score it on the same rubric, to see whether the practice carried over.

      SkillIn practiceOn real calls
      Finds what is really going on
      Handles pushback without pitching
      Agrees a clear next step
      Opens with a reason to talk
      Discovery holds up in practice and drops two levels with a real buyer. That is the next thing to assign.

    More ways teams use Ebbing

    Hear every objection before the buyer says it

    Tell us who you are and which conversations matter most. We will set up your first roleplays with you.

    Request early access

    Access is by invitation while we bring on our first teams.