AI roleplay or call recording: practice before the call, not only review after
Call recording and conversation intelligence tools show what really happens with customers. They cannot give anyone a second try at a call that has already happened. AI roleplay is where the second try, and the tenth, takes place.
Request early access| Skill | In practice | On real calls |
|---|---|---|
| Finds what is really going on | ||
| Handles pushback without pitching | ||
| Agrees a clear next step | ||
| Opens with a reason to talk |
| What matters | Call recording and conversation intelligence | Ebbing |
|---|---|---|
| When you find out what to fix | After the real call | Before it |
| What a mistake costs | A real customer heard it | Nothing |
| How many reps you get | Only the calls you already have | As many as you want, on the same conversation |
| What it is best at | Seeing patterns across real calls | Building the skill before the call |
| How they work together | Produces the transcript | Scores that transcript on the same rubric as practice, text only |
Keep your recorder
It is the record of what customers really said. Ebbing takes a transcript from any recorder, scores it beside the practice, and can draft a persona from it so the next rep is against someone who talks like that customer.
See it with your own conversations
Tell us who you are and which conversations matter most. We will set up your first roleplays with you.
Request early access
Access is by invitation while we bring on our first teams.